Privacy Policy

Effective Date: 07 August 2025
Website: divineruhii.com
Business Name: Divineruhii
Email: info@divineruhii.com
Address: SB 9 Vijay Stambh Commercial Complex Zone 1 M.P Nagar BHOPAL 462042 MADHYA PRADESH

1. Introduction

At Divineruhii, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website divineruhii.com, in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

2. Data We Collect

We may collect and process the following types of personal data:

  • Identity Information: Name, email address, shipping/billing address, phone number.
  • Payment Information: Processed via secure third-party gateways (we do not store credit/debit card details).
  • Technical Data: IP address, browser type, device type, operating system, and usage patterns via cookies.
  • Marketing Data: Your preferences for receiving newsletters and offers.
  • Communication Data: Any messages or inquiries sent through our contact form or email.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions: When you make a purchase, subscribe to newsletters, or contact us.
  • Automated technologies: Through cookies, analytics tools, and server logs.
  • Third-party sources: Such as payment processors or social media platforms (if integrated).

4. Why We Use Your Data (Legal Basis)

We process your data for the following purposes:

PurposeLegal Basis
To process orders and deliver productsContractual obligation
To respond to inquiries and supportLegitimate interest
To send promotional emails (only if opted-in)Consent
To improve website experienceLegitimate interest
To comply with legal obligationsLegal requirement

5. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze site traffic. You can control or disable cookies through your browser settings. For detailed cookie usage, refer to our Cookie Policy (available on the website).

6. How We Store Your Data

Your data is stored securely on encrypted servers and protected by firewall and anti-malware technology. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, tax, and accounting requirements.

7. Sharing Your Data

We do not sell or rent your data. We may share data with:

  • Service providers (e.g., payment gateways, shipping partners)
  • Legal authorities (only when required by law)
  • Email service providers (for newsletters, if subscribed)

All third-party services we use are GDPR-compliant.

8. International Data Transfers

Since we are based in India and may use services outside the EU, your data may be transferred internationally. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

9. Your Rights Under GDPR

If you are in the EU or EEA, you have the following rights:

  • Right to access – You can request a copy of your personal data.
  • Right to rectification – You can request correction of inaccurate data.
  • Right to erasure – You can request deletion of your data.
  • Right to restrict processing – You can ask us to limit processing.
  • Right to data portability – You can request to transfer your data.
  • Right to object – You can object to how we use your data.
  • Right to withdraw consent – You can withdraw consent anytime for marketing emails.

To exercise any of these rights, email us at info@divineruhii.com.

10. Data Security Measures

We take the security of your data seriously and use:

  • SSL encryption on our website
  • Strong passwords and 2FA where applicable
  • Secure access controls and firewalls
  • Regular monitoring for vulnerabilities

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we discover data has been collected from a child without parental consent, we will delete it immediately.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. You are encouraged to review this page regularly.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact:

Divineruhii
Email: info@divineruhii.com
Address: SB 9 Vijay Stambh Commercial Complex Zone 1 M.P Nagar BHOPAL 462042 MADHYA PRADESH